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Ordering & Payment
Do I have to pay sales tax?
  You only have to pay sales tax online if you are located in the same state as our warehouse and corporate offices in the state of New York and New Jersey. If you are in the other 48 states It is your responsibility to pay sales tax in your state and up to the laws of your state to collect online sales tax.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be pre-charged at time of order and charged will aggregate within 24 hours prior to shipment of your item(s).