Reviewer:
Patti
from State College, PA United States
I love this! It transformed the bathroom and the quality is exceptional! Quick shipping and delivery!
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0 of 0 people found the following review helpful:
Worst shipping experience of all time
January 16, 2013
Reviewer:
Megan
from New York, NY United States
I needed this item by a firm date.. I supplied the correct shipping address & received an order confirmation reflecting it. TP gave the wrong address to UPS, so on delivery day, I got a shipping exception. I called TP to have them correct it but by end of day they had not, so I called UPS directly & fixed my address for delivery the next day because it was too late for pickup. The next day another shipping exception occurred because TP finally called them but changed the updated correct address to the same correct address, i.e. no change at all, but because they intervened, it still counted as an exception. I called Sarah back at TP and she said she would remove the exception & told me UPS would still deliver that day. I told her if there was any chance she was wrong, I wanted to pick up my package instead. Well, she lied &I found out too late for pickup. Finally, I stopped calling TP as everything they did was wrong. 2 days later, UPS finally delivered my package.
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Worst shipping experience of all time